COVID-19

Flattening the Curve

We take the health and safety of our customer’s and staff very seriously. We are making efforts to do our part in reducing the spread of COVID-19 by implementing the following changes:

Social Distancing

  • Our office will remain open and will maintain our normal business hours. However, we are requiring a 6-foot distance to be maintained during all interactions.
  • We will be monitoring the temperature of all employees each morning prior to the workday, requiring that anyone with symptoms to stay home and self-isolate.
  • We are asking that you do not come into the office to make payments, or to pick up filters.
  • If you need to make a payment, please call and we can take payment over the phone or by mail.
  • If you need filters, please call and we will take payment over the phone. We will place the filters outside the Air-Tech front door for pick-up, or deliver to your front door if necessary.

Service Calls and Estimates

  • We will be screening all service calls. When you call-in we will ask if anyone in your home is sick and/or has travelled outside of the country. This does not mean that we will not do the service call, but we ask that you be truthful, so that we have all of the information needed to protect our employees.
  • Our service technicians will not be coming into the houses until absolutely necessary. They may ask you to turn on your thermostat instead of doing it themselves if all other work can be done outside.
  • We ask that you only have one person communicate with the technician in your home, and that you keep a 6-foot distance from the technician.
  • The technician will not be asking for a signature on work orders, as those are done on an iPad. All payments will be taken care of by a phone call to the office before the technician leaves the home, payment by check will also be accepted.
  • Receipts and work order descriptions will be emailed or mailed to you.
  • Technicians may be wearing face masks and gloves if they enter your home.

We understand that in these trying times people will still get hot and cold. We are 100% dedicated to fixing every problem. We ask for your cooperation to be able to do this in a safe manner to protect your family and ours.

Thank you,
Air-Tech Heating and Air Conditioning

Neighborhood Heating and Cooling Service Needs in Coleman

Here at Abilene Air-Tech Inc we know that having a comfortable home is one of your highest priorities. And we take pride in the fact that our HVAC products are the best in the industry at providing that comfort along with the energy efficiency you’ve come to expect. Whether you have an HVAC problem that needs the touch of an experienced technician right away or you want to schedule some routine maintenance as the seasons change, you’re in the right place.

Unfortunately, cooling systems can falter at the worst time. Sometimes, a furnace malfunctions during the worst week of a cold winter. When one of these emergencies occurs, you can’t wait around forever for someone to show up and hopefully be able to fix it. When one of your furnace or air conditioning units suffers a malfunction of this magnitude, you need it taken care of as soon as possible.

That doesn’t mean you ought to wait until there’s a major problem. In fact, if you can’t remember the last time you had your furnace and air conditioner serviced, it’s likely past due. Regular maintenance for your home comfort systems makes sure that everything is fully operational and things are running at their most efficient. If there are any potential issues to deal with, our friendly and experienced pros will let you know what your options are.

Our service technicians are really what set us apart. We have been doing business in the Coleman area for years and all kinds of people agree: Abilene Air-Tech Inc’s technicians are quick, friendly, and experienced. They help you understand your options and let you make the decision rather than acting first and asking questions later. When you couple that with the fact that our home comfort systems represent the best in energy efficiency, keeping your energy bills low, what else do you have to consider?

When it comes to replacing or scheduling maintenance for your home comfort systems, the choice for Coleman homeowners should be clear. The experts at Abilene Air-Tech Inc are reliable, experienced, and they will help you make the best selection for your family and your home. Ready to schedule an appointment? Give us a call at 325-200-4667 today.