COVID-19

Flattening the Curve

We take the health and safety of our customer’s and staff very seriously. We are making efforts to do our part in reducing the spread of COVID-19 by implementing the following changes:

Social Distancing

  • Our office will remain open and will maintain our normal business hours. However, we are requiring a 6-foot distance to be maintained during all interactions.
  • We will be monitoring the temperature of all employees each morning prior to the workday, requiring that anyone with symptoms to stay home and self-isolate.
  • We are asking that you do not come into the office to make payments, or to pick up filters.
  • If you need to make a payment, please call and we can take payment over the phone or by mail.
  • If you need filters, please call and we will take payment over the phone. We will place the filters outside the Air-Tech front door for pick-up, or deliver to your front door if necessary.

Service Calls and Estimates

  • We will be screening all service calls. When you call-in we will ask if anyone in your home is sick and/or has travelled outside of the country. This does not mean that we will not do the service call, but we ask that you be truthful, so that we have all of the information needed to protect our employees.
  • Our service technicians will not be coming into the houses until absolutely necessary. They may ask you to turn on your thermostat instead of doing it themselves if all other work can be done outside.
  • We ask that you only have one person communicate with the technician in your home, and that you keep a 6-foot distance from the technician.
  • The technician will not be asking for a signature on work orders, as those are done on an iPad. All payments will be taken care of by a phone call to the office before the technician leaves the home, payment by check will also be accepted.
  • Receipts and work order descriptions will be emailed or mailed to you.
  • Technicians may be wearing face masks and gloves if they enter your home.

We understand that in these trying times people will still get hot and cold. We are 100% dedicated to fixing every problem. We ask for your cooperation to be able to do this in a safe manner to protect your family and ours.

Thank you,
Air-Tech Heating and Air Conditioning

Count on Abilene Air-Tech Inc for Heating and Cooling Service in Brownwood

When the sun is shining during the summer or a bitter cold breeze is gusting in the winter, most homeowners don’t give it a second thought. That walk to the front door may be uncomfortable, but entering the home keeps the elements out and seals cool or warm air in. What we too often neglect, however, is the system that helps maintain a comfortable temperature throughout the year’s many season: our heating and cooling system. 

As perhaps the most essential element in the process of sustaining a livable climate, our homes’ heater and AC work tirelessly through the summer’s extreme heat and darkness of winter to maintain a comfortable temperature regardless of what’s happening outside. With that in mind, many homeowners are still shocked to find out how essential it is to perform routine maintenance to keep these systems in tip-top shape.

Your heater and air conditioner may be working as they should now, but if you haven’t had them serviced recently, you never know when a problem might pop up. Over the years at Abilene Air-Tech Inc of Brownwood, we’ve serviced more HVAC systems than we can count. That gives us the experience and knowledge needed to identify potential issues before they become serious problems, and it also enables us to make informed recommendations as to how to fix the problems in front of us.

If you’ve neglected routine maintenance and a problem suddenly pops up, don’t worry! Just give us a ring at 325-200-4667 and we’ll dispatch one of our seasoned professionals to diagnose and fix whatever happens to be wrong with your furnace or air conditioner. There’s a reason so many people in Brownwood trust Abilene Air-Tech Inc for their HVAC maintenance: we value quality customer service and are committed to doing the job right the first time.

And, if you think it may be time to get rid of your current furnace, AC unit, or both, we’d be happy to help with that, too. We carry products to meet nearly every need and budget. With ENERGY STAR certification and the best warranty in the business, you can sleep soundly knowing your home’s heating and cooling systems will continue keeping your home comfortable for a long time. If you have questions, a member of our team will talk you through what you need to know about the unique benefits and specifications of each product in our lineup.

Don’t put off taking care of this important part of your home’s comfort. If you need emergency maintenance, our team here at Abilene Air-Tech Inc will help you out. The same is true if you need to arrange routine maintenance of your HVAC system, or are interested in replacing it entirely. Whatever your need happens to be, give us a call at 325-200-4667. The people of Brownwood agree: we’re the right choice for all your HVAC-related needs!