COVID-19

Flattening the Curve

We take the health and safety of our customer’s and staff very seriously. We are making efforts to do our part in reducing the spread of COVID-19 by implementing the following changes:

Social Distancing

  • Our office will remain open and will maintain our normal business hours. However, we are requiring a 6-foot distance to be maintained during all interactions.
  • We will be monitoring the temperature of all employees each morning prior to the workday, requiring that anyone with symptoms to stay home and self-isolate.
  • We are asking that you do not come into the office to make payments, or to pick up filters.
  • If you need to make a payment, please call and we can take payment over the phone or by mail.
  • If you need filters, please call and we will take payment over the phone. We will place the filters outside the Air-Tech front door for pick-up, or deliver to your front door if necessary.

Service Calls and Estimates

  • We will be screening all service calls. When you call-in we will ask if anyone in your home is sick and/or has travelled outside of the country. This does not mean that we will not do the service call, but we ask that you be truthful, so that we have all of the information needed to protect our employees.
  • Our service technicians will not be coming into the houses until absolutely necessary. They may ask you to turn on your thermostat instead of doing it themselves if all other work can be done outside.
  • We ask that you only have one person communicate with the technician in your home, and that you keep a 6-foot distance from the technician.
  • The technician will not be asking for a signature on work orders, as those are done on an iPad. All payments will be taken care of by a phone call to the office before the technician leaves the home, payment by check will also be accepted.
  • Receipts and work order descriptions will be emailed or mailed to you.
  • Technicians may be wearing face masks and gloves if they enter your home.

We understand that in these trying times people will still get hot and cold. We are 100% dedicated to fixing every problem. We ask for your cooperation to be able to do this in a safe manner to protect your family and ours.

Thank you,
Air-Tech Heating and Air Conditioning

Look to Abilene Air-Tech Inc for Heating and Cooling Service in Albany

What makes a house a home? At Abilene Air-Tech Inc we know it’s not all about the stuff you own. It’s about the peace of mind that comes along with knowing your furnace and AC are running like clockwork. The best way to make sure that’s always taken care of? Get to know the knowledgable HVAC technicians at Abilene Air-Tech Inc.

Having your AC stutter in the middle of summer is a major pain, but it happens to many people in Albany every year. Instead of suffering through or calling an amateur who may not know what they’re doing, call in an expert. If the concern is with your furnace failing to do its job in winter, we can handle that, too.

Maybe you don’t have an HVAC emergency, but want to prevent one down the road. Good for you! Thinking ahead is the sign of a wise homeowner and we can help you there, too. Making an appointment for regular maintenance of your home comfort systems is the best way to be certain that your furnace and AC remain running at their peak efficiency and that you aren’t surprised by a major malfunction at a bad time.

When it comes to identifying the best HVAC partner for you and your family, your instincts have led you to the right place. Besides our industry-leading warranties, our products meet or exceed ENERGY STAR standards, meaning we help keep your energy bills low. Give us a call and find out why so many customers in Albany have already discovered our superior knowledge and service.

So whether you need a broken system fixed quickly or you want to prevent it from happening in the future, give one of our heating and cooling experts at Abilene Air-Tech Inc a call at 325-200-4667. We’ll help you evaluate your options and decide on the best course of action. We pride ourselves on getting the job done right in a timely manner so contact us today.